Privacy Policy

CIS | Coin Intelligence System

Last updated: 5 June 2026

CIS | Coin Intelligence System (“CIS”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, share, and protect personal information when you use our website, services, valuation tools, account features, payment options, contact forms, and related digital services.

This Privacy Policy applies to:

https://www.coinintelsystem.com

CIS is an AI-powered coin intelligence platform for British coin valuation, rarity scoring, market signals, and smarter collector and investor guidance.

1. Who we are

CIS | Coin Intelligence System operates the website and related services available at:

https://www.coinintelsystem.com

For privacy questions, data requests, or concerns, contact us at:

https://www.coinintelsystem.com/contact

2. The personal data we collect

We may collect and use the following types of personal data.

Account information

When you create an account or sign in, we may collect:

Name
Email address
Login details
Account type or subscription status
User ID or account reference
Access level, such as visitor, free access, or paid plan
Date of registration
Account activity linked to your use of CIS

Coin valuation and usage data

When you use CIS valuation tools or coin intelligence features, we may collect:

Coins searched or checked
Denomination, year, grade, variation, and other valuation inputs
Valuation results generated by the system
Number of daily checks used
Access limits and bonus check status
Pages viewed
Interaction with valuation cards, result pages, or coin pages
Technical logs linked to valuation requests

This helps us operate the system, prevent misuse, improve accuracy, manage access limits, and monitor service performance.

Payment and subscription information

If you purchase a paid plan, we may collect or receive:

Name
Email address
Billing details
Subscription plan selected
Payment status
Transaction reference
Renewal, cancellation, or access status

We do not intentionally store full card details on our own systems. Payments are processed through third-party payment providers or platform services.

Contact and support information

If you contact us, we may collect:

Name
Email address
Message content
Any files, screenshots, or information you choose to send
Records of our replies

Marketing and communication data

If you sign up for updates, follow CIS, request information, or interact with our communications, we may collect:

Email address
Communication preferences
Campaign or referral source
Whether you opened or interacted with a message, where this tracking is available

You can unsubscribe or opt out of marketing communications at any time.

Technical and device data

When you visit the website, we may collect technical data such as:

IP address
Browser type and version
Device type
Operating system
Pages visited
Referring website or campaign source
Approximate location based on IP address
Date and time of visit
Cookies and similar technology data
Error logs and performance data

3. How we collect personal data

We collect personal data when:

You visit the website
You create or use an account
You use valuation tools
You view dynamic coin pages
You subscribe to a paid plan
You contact us
You accept cookies or tracking technologies
You interact with emails, social links, or advertisements
Our website platform, analytics tools, payment providers, or security systems collect technical data

We may also receive limited information from third-party services used to operate the website, such as hosting, payment, analytics, email, automation, security, or advertising services.

4. Why we use your personal data

We use personal data for the following purposes:

To provide the CIS service

This includes:

Running coin valuation tools
Showing coin intelligence results
Managing daily valuation limits
Providing account access
Delivering free and paid features
Showing subscription status
Maintaining dynamic coin pages
Providing support

To manage payments and subscriptions

This includes:

Processing payments
Activating paid access
Managing renewals and cancellations
Handling billing queries
Preventing payment misuse or fraud

To improve CIS

This includes:

Understanding which coin pages and tools are used
Improving page performance
Testing valuation flows
Fixing errors
Improving user experience
Monitoring system reliability
Reviewing demand for coin intelligence features

To protect the website and users

This includes:

Preventing fraud, abuse, scraping, spam, or unauthorised access
Monitoring unusual usage patterns
Protecting paid features
Securing accounts
Keeping logs for security and troubleshooting

To communicate with you

This includes:

Replying to enquiries
Sending service messages
Sending account or subscription updates
Sending important website or policy updates
Sending marketing updates where allowed

To comply with legal obligations

This includes:

Keeping financial records
Responding to lawful requests
Meeting tax, accounting, consumer, and data protection obligations
Handling complaints or disputes

5. Our lawful basis for using your data

UK data protection law requires us to have a lawful basis for using personal data. The ICO states that organisations must identify and document their lawful basis, and include it in privacy information.

We rely on the following lawful bases:

PurposeLawful basis

Creating and managing your accountContract, or steps before entering a contract

Providing valuation tools and website servicesContract or legitimate interests

Managing free and paid access limitsContract and legitimate interests

Processing subscriptions and paymentsContract and legal obligation

Responding to enquiriesLegitimate interests or contract

Sending essential service messagesContract or legitimate interests

Sending marketing emailsConsent, or legitimate interests where allowed

Website analytics and non-essential cookiesConsent, where required

Security, fraud prevention, and abuse monitoringLegitimate interests

Keeping tax, accounting, and transaction recordsLegal obligation

Improving CIS features and performanceLegitimate interests

Where we rely on legitimate interests, we only do so where we believe our interests do not override your rights and freedoms. These interests include running CIS securely, improving the service, protecting paid access, preventing misuse, understanding website performance, and developing a better coin intelligence platform.

Where we rely on consent, you can withdraw consent at any time.

6. Cookies and similar technologies

CIS may use cookies and similar technologies to operate the website, improve performance, remember preferences, measure analytics, support payments, and understand how users interact with the site.

Some cookies are essential for the website to work. Others, such as analytics or advertising cookies, may require your consent.

The ICO explains that cookie consent must be freely given, specific, informed, and involve a clear positive action. It also says cookie information should not be hidden only inside a hard-to-find privacy policy.

We may use cookies for:

Website functionality
Login and account sessions
Security and fraud prevention
Payment and subscription functionality
Analytics and performance monitoring
Remembering user preferences
Marketing or advertising measurement, where used

You can manage cookies through the website cookie banner, where available, or through your browser settings.

Blocking some cookies may affect how the website works.

7. Analytics and performance monitoring

We may use analytics tools to understand how visitors use CIS, including which pages are visited, how users arrive at the site, and how the website performs.

This helps us improve:

Coin pages
Valuation flows
Search visibility
Page speed
User experience
Technical reliability

Where analytics cookies or similar tracking technologies are non-essential, we will seek consent where required.

8. Marketing and advertising

We may use personal data to send updates about CIS, including product updates, new coin pages, valuation features, pricing changes, educational content, or relevant offers.

We will only send marketing where we have a lawful basis to do so.

You can opt out of marketing communications at any time by using the unsubscribe link in our emails, changing your preferences, or contacting us.

If you object to direct marketing, we will stop using your personal data for that purpose. The ICO confirms that the right to object to direct marketing is an absolute right.

9. Who we share personal data with

We may share personal data with trusted service providers who help us run CIS, such as:

Website hosting providers
Website platform providers
Payment processors
Subscription and billing services
Email and communication providers
Analytics providers
Security and fraud prevention tools
Automation and database tools
Customer support tools
Professional advisers, such as accountants or legal advisers
Regulators, tax authorities, or law enforcement where legally required

We only share personal data where necessary and appropriate.

We do not sell your personal data.

10. International transfers

Some service providers may process personal data outside the United Kingdom.

Where this happens, we expect appropriate safeguards to be used, such as UK-approved transfer mechanisms, adequacy regulations, contractual protections, or equivalent safeguards required by data protection law.

11. How long we keep your data

We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Typical retention periods may include:

Type of dataTypical retention approach

Account dataKept while your account is active, then deleted or anonymised after a reasonable period

Valuation and usage logsKept for service operation, abuse prevention, analytics, and improvement

Payment and transaction recordsKept as required for tax, accounting, legal, and audit purposes

Support messagesKept for as long as needed to handle the enquiry and maintain service records

Marketing preferencesKept until you unsubscribe or ask us to delete them, subject to suppression records

Security logsKept for a reasonable period to protect the website and investigate misuse

Analytics dataKept according to the settings of the analytics provider and our review process

If we do not have a fixed retention period, we use criteria such as legal requirements, account status, service need, security risk, dispute handling, and business record requirements. The ICO says privacy information should explain retention periods or the criteria used to decide them.

12. How we protect your data

We take reasonable steps to protect personal data from unauthorised access, loss, misuse, alteration, or disclosure.

These steps may include:

Account access controls
Secure platform infrastructure
Payment processing through trusted providers
Limiting access to personal data
Monitoring for misuse or technical errors
Reviewing website security and performance
Keeping only the data needed for legitimate purposes

No website or digital service can guarantee absolute security, but we aim to protect your data using reasonable technical and organisational measures.

13. Your data protection rights

Under UK data protection law, you may have the following rights:

The right to be informed about how your data is used
The right of access to your personal data
The right to correct inaccurate data
The right to request deletion of your data
The right to restrict processing
The right to object to processing
The right to data portability
The right to withdraw consent where processing is based on consent
The right to complain to the Information Commissioner’s Office

The ICO confirms that individuals have rights including access, rectification, erasure, restriction, objection, and portability.

To make a request, contact us at:

[add your privacy/contact email here]

We may need to verify your identity before responding.

For subject access requests, the ICO says individuals have the right to access and receive a copy of their personal data, and in most cases organisations should respond within one month.

14. Children’s privacy

CIS is not intended for children.

Our website and services are aimed at adults interested in coin collecting, valuation, investment signals, numismatic research, and related market information.

We do not knowingly collect personal data from children. If you believe a child has provided personal data to CIS, please contact us so we can review and delete it where appropriate.

15. AI, valuation data, and automated tools

CIS uses structured valuation logic, market signals, scoring rules, and AI-assisted intelligence to help users understand British coin valuation and collector market signals.

Valuation outputs are for informational and educational purposes only. They are not financial advice, investment advice, or a guaranteed sale price.

We may use valuation inputs and usage data to:

Operate the valuation system
Improve data quality
Monitor system accuracy
Prevent abuse
Improve user experience
Develop future CIS features

We do not intend to use your personal data to make legally significant automated decisions about you.

16. Financial and investment disclaimer

CIS provides coin intelligence, valuation guidance, market signals, and collector-focused information.

Nothing on CIS should be treated as regulated financial advice, investment advice, tax advice, legal advice, or a guarantee of future value.

Coin values can change due to market conditions, grade, rarity, demand, liquidity, provenance, condition, sale venue, and buyer behaviour.

17. Links to other websites

CIS may include links to third-party websites, social media platforms, payment pages, references, or external services.

We are not responsible for the privacy practices, content, or security of third-party websites. You should read their privacy policies before providing personal data to them.

18. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this page. If we make significant changes, we may notify users by website notice, email, or another appropriate method.

19. Complaints

If you have concerns about how CIS uses your personal data, please contact us first so we can try to resolve the issue.

You also have the right to complain to the UK Information Commissioner’s Office.

Information Commissioner’s Office
Website: ico.org.uk
Telephone: 0303 123 1113